Frequently Asked Questions
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How do I access courses after purchase?
You’ll receive an email with access instructions. Sign in with the same email you used to purchase, then open your dashboard to start learning immediately.
Do courses include updates?
Yes. We update materials periodically and include them at no extra cost for active learners. Major changes are announced by email.
Are there refunds?
If a course doesn’t match the description, contact us within 14 days. We’ll review your case and either resolve the issue or refund the purchase.
Which course should I start with?
Begin with Eisenhower Prioritization or Weekly Review if you’re new. They lay a solid foundation for time management habits.
What payment methods are accepted?
We accept major credit/debit cards and popular wallets where available. For team purchases, request an invoice via the Ask form.
How long do I have access?
Most courses include lifetime access, including updates. If a product is subscription-based, the access period is clearly shown at checkout.
Can I download the materials?
Selected resources like worksheets are downloadable. To protect creators’ work, streaming videos are not downloadable.
Do I get a certificate?
Yes. After completing all required lessons and quizzes, you can download a shareable certificate of completion.
Do you offer team or company plans?
Yes. We provide volume licensing with centralized invoicing and admin tools. Tell us team size and goals via the Ask form.
How fast is support?
We usually reply within 24 hours on weekdays. During peak launches or holidays, replies may take up to 48 hours.